It's Friday afternoon and the new iteration of the ServiceFrame website is almost complete . We hope it will provide clarity on exactly what the tool does and how it might help all of you who toil with outsourcing metrics. If you don't have much time just look at the demo. All feedback is welcome.
Key activity for Palladium next week will be reviewing the Irish Regulators new guidelines on outsourcing. We expect these will mostly reflect the type of best practice that is captured in eSCM. The key driver is probably a genuine concern that our financial institutions retain effective controls to protect our money - no doubt accelerated by the recent European MiFID (Market in Financial Instruments Directive). We will be publishing some practical tips on how to be compliant to the guidelines when they are published.
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